This will open the printer user interface dialog box.ĥ. To check driver setting availability, next to Windows\system>, write the run DLL command: rundll32 printui.dll,PrintUIEntry /Xg /n "KX driver for Universal printing" (you'll need to replace KX driver for Universal printing with your driver name). Go to Start, and search for Command Prompt. Check that you have the driver that has the issue installed (for example, KX driver for Universal printing).ģ. Go to Start > Settings, and search for Printers & scanners.Ģ.
If you are getting this error, here's how to fix it for now:ġ. Read more: How to download Windows 10 for free You can now see the Driver Type for each of your installed printer drivers. Expand Print Servers, expand your computer's name, and select Printers.ĥ. You will now need to start at step 1 again.Ĥ. Select Add a Feature and type print, select the check box next to Print Management Console and select install. If you receive the error, Windows can not find 'printmanagement.msc'. then select Start and type manage optional features and select it. If Print Management opens, continue to step 4. Type printmanagement.msc and press enter or select the OK button.ģ. Press the Windows key+r or select Start and type run and select it.Ģ. You can also check out CNET's collection of tips for troubleshooting common Windows 10 problems.ġ. To find out if your printer is impacted, follow these steps, according to Microsoft. The problem affects a subset of Type 3 printer drivers. Microsoft has a workaround as it works on a resolution, which should be ready in the next week, the company wrote on a support page.Īfter installing a March update, KB5000802, you might see an APC_INDEX_MISMATCH error with a blue screen when you try to print to certain printers from certain apps. If you're a Windows 10 user who has been facing an annoying error when trying to print items from certain apps.
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